Privacy Policy

Goodness Gracious Catering

Last updated: September 23, 2026

1. Introduction

Goodness Gracious Catering (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and ordering system, how we use it, and the choices you have.

2. Information We Collect

Information you give us directly:

•          Name, delivery address, phone number, and email address, provided when you place an order or create an account.

•          Payment information, collected and processed securely through our website's payment processor (we don't store full card numbers ourselves).

•          Order history and preferences, such as menu selections and any dietary notes you share with us.

•          Anything you send us through the Contact Us form or by email/phone.

Information collected automatically:

•          Device and browser information, IP address, and general location, collected when you browse our website.

•     Cookies and similar technologies used to keep items in your cart, remember your preferences, and understand how visitors use our site (see Section 4).

3. How We Use Your Information

We use the information we collect to:

•          Process and fulfill your orders, including coordinating delivery to your address.

•          Communicate with you about your orders, delivery schedule, or account.

•          Respond to questions sent through Contact Us.

•      Send occasional emails about menu updates or promotions, if you've opted in — you can unsubscribe at any time.

•          Improve our website, menu offerings, and delivery service.

•          Prevent fraud and keep our ordering system secure.

4. Cookies & Similar Technologies

Our website uses cookies — including those provided by our e-commerce platform — to operate the shopping cart, remember items in your order, and gather basic analytics about how the site is used. You can control or disable cookies through your browser settings, though some parts of the site, like checkout, may not work properly without them.

5. How We Share Your Information

We do not sell your personal information. We may share it with:

•          Service providers who help us run our business, such as our website/e-commerce platform and payment processor, solely to help provide our services.

•          Delivery personnel, to the extent needed to complete your delivery.

•          Government authorities, if required by law.

6. Data Retention

We keep order and account information for as long as needed to fulfill orders, maintain business records, and comply with tax and legal obligations, after which we delete or anonymize it.

7. Your Choices

•          You can opt out of marketing emails at any time using the unsubscribe link in those emails.

•          You can ask us to review, correct, or delete the personal information we hold about you by contacting us (see Section 10). We’ll respond to reasonable requests, subject to what we’re required to keep for legal or business record-keeping purposes.

8. Children’s Privacy

Our website and ordering system are intended for use by adults. While our menu includes kids’ lunches, all orders must be placed by a parent or legal guardian; we do not knowingly collect personal information directly from children.

9. Third-Party Links

Our website may link to third-party sites, such as our e-commerce platform’s checkout or our social media pages. We aren’t responsible for the privacy practices of those third-party sites, and we encourage you to review their policies separately.

10. Data Security

We use reasonable administrative and technical safeguards to protect the personal information we collect, including relying on our e-commerce and payment providers’ security measures. No method of transmission or storage is completely secure, but we work to protect your information appropriately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision, and continued use of our website after changes take effect means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out through our Contact Us page, or email us at goodnessgraciouscateringtx@gmail.com.